Deception at it’s best.

I am disappointed at their service. As a company that claims to put people first and claim to be helpful they should rather say they aim to pay out as little as possible or nothing at all. They try to find loop holes that don’t event match the claim. And when they say they are gonna give you back your premiums, what they really mean is that they will give you 10 months worth and disregards the other years. This matter will be taken to the ombudsman but also the competition commission needs to set these companies straight. They sell you a piece of mind when tragedy strikes but are the very cause of your headache in times of need.