debitorder openend on unconfirmed transaction

I was inquiring about motor insurance and spoke to TRYVOLTER MANKU on the 7th of February.<br> After giving my bank details, I immediately knew that I made a mistake and even mentioned it to him.<br> Specifically informed him that I was still shopping around and that it should be ONLY A QUOTATION!<br> <br> Disregarding my request he put it through as a confirmed transaction and put a debit order through.<br> <br> I was really so alarmed by this that I immediately wanted to warn everybody I know and not know against Outsurance.<br> <br> I expected it to be a long and dreadful experience to convince them that it was a mistake and that they should cancel the policy and that I never want to hear from them again. Started thinking about going to the Consumer Council!<br> <br> Fortunately they IMMEDIATELY reacted to my shocked e-mail.<br> SAMMY LITTLE was an amazing person who immediately acted on the query and immediately put it right!<br> There was no arguing involved and she did so much more expected of her.<br> She also brought down the monthly rate and explained in AFRIKAANS, all the necessary detail.<br> <br> When there is important transactions to be done, it is very important to be helped in your own language. <br> <br> <br> <br>