CD
Clayton D

1 reviews | Active since Sept 2013

09 Feb 2015, 14:00

Debit Order or cancel

Hi<br> <br> My father passed away in November and the lawyers are closing his account. His policy still needs to be paid but Outsurance refuse to accept form of payment other than a debit order. We are prepared to pay a few months in advance but we have no means to set up a debit order. The lawyers do not set up debit orders on Estate accounts, and I don't live in South Africa and therefore do not have a bank account there. The lawyers were told by Outsurance today that it can only be debit order. Either make use of a family member's bank account or cancel the policy. That is absolutely crazy - WE WANT TO PAY THE PREMIUMS.<br> <br> Please give us an alternate payment option.<br> <br> Clayton (on behalf of my deceased father - Rob Dix)

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