SM
Sandra M

1 reviews | Active since Apr 2015

04 Mar 2024, 10:50

Debit ******

I cancelled pet insurance 3rd of Jan 2024, then Jan there was no debit on my account now in Feb 2024 i see you debit again. your staff are either crazy or somethng i will reverse the debit. OT ***1.

0
Replies (1)
OUTsurance
OUTsurance's reply04 Mar 2024, 11:28
Official
Good morning Sandra,

Thank you for bringing your concerns to our attention.

Your policy was cancelled on the date requested and no further debits have been done. 

The amount you are may be referring to is the refund made to your account.

Regards,
The OUTsurance Team