JB
Jacki B

1 reviews | Active since Mar 2019

02 Dec 2025, 16:11

Dealing with ILLONA PHAHLAMOHLAKA was an absolute pleasure

Dealing with ILLONA PHAHLAMOHLAKA was an absolute pleasure. Not only was she empathetic but knowledgeable. What I appreciated most was her follow up when she said she would and helped me get my claim in the same day as it happened and paid out. Now that is great customer service

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Replies (1)
OUTsurance
OUTsurance's reply02 Dec 2025, 16:17
Official
Hello Jacki,

Thank you very much for this great response to awesome service! 

Kudos to Illona for ensuring you were assisted promptly and for giving you peace of mind throughout. 

Regards,
The OUTsurance Team.