TH
Tracey H

1 reviews | Active since Feb 2017

20 Mar 2017, 15:09

Daylight Roberry

<p>Couls someone at Outsurance please explain to me how my premuim is increasing when I am taking it out if storage(where i was told it had to go up because it is a bad area) and now I am moving in to a small Townhouse with ever imaginable security precaution in place and it is a one bedroomed place?!? </p> <p> </p> <p>This is crazy - and on top of it, I get an arrogant person on the telephone, who doesnt seem to care in the slightest and talks to me about singing...?!?!?</p> <p> </p> <p>I get that R100 is not a lot of money but i just cannot get the justification. </p>

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Replies (1)
OUTsurance
OUTsurance's reply23 Mar 2017, 16:28
Official

Hi Tracey,

Thank you for notifying us. Louis our client care manager contacted you and updated the underwriting. He managed to get you a better premium. Sorry for the inconvenience caused.

Regards, Kelvin

Best regards,