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Silindile N
1 reviews | Active since Feb 2021
29 Oct 2025, 14:23
Daylight *******
Outsurance is a pure *******. My home insurance moved from R670 to R906 in 2024 and now it has increased to R1210,41. Mind you it’s just the building and contents are not covered.
Helpful (0)
Replies (5)0
Replies (5)
OUTsurance's replyOfficial
29 Oct 2025, 14:46Good day Silindile,
Thank you for your feedback.
Please note that our premiums are guaranteed for the first 12 months of your policy. After that, an annual adjustment takes place on your policy anniversary. This adjustment is influenced by several factors, including:
We understand that increases are never ideal, and we’d like to help. Our client care manager will call you to discuss any premium relief options.
Regards,
The OUTsurance Team
Thank you for your feedback.
Please note that our premiums are guaranteed for the first 12 months of your policy. After that, an annual adjustment takes place on your policy anniversary. This adjustment is influenced by several factors, including:
- Claims history
- Inflation-related cost increases
- Underwriting changes
- Market trends
We understand that increases are never ideal, and we’d like to help. Our client care manager will call you to discuss any premium relief options.
Regards,
The OUTsurance Team
OUTsurance's reply29 Oct 2025, 14:46
Official
Good day Silindile,
Thank you for your feedback.
Please note that our premiums are guaranteed for the first 12 months of your policy. After that, an annual adjustment takes place on your policy anniversary. This adjustment is influenced by several factors, including:
We understand that increases are never ideal, and we’d like to help. Our client care manager will call you to discuss any premium relief options.
Regards,
The OUTsurance Team
Thank you for your feedback.
Please note that our premiums are guaranteed for the first 12 months of your policy. After that, an annual adjustment takes place on your policy anniversary. This adjustment is influenced by several factors, including:
- Claims history
- Inflation-related cost increases
- Underwriting changes
- Market trends
We understand that increases are never ideal, and we’d like to help. Our client care manager will call you to discuss any premium relief options.
Regards,
The OUTsurance Team
SN
Silindile N's updateReviewer Update
29 Oct 2025, 15:10I guess all those apply to Outsurance only. Does an increase of R300 make sense to you?
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Silindile N's update29 Oct 2025, 15:10
Reviewer Update
I guess all those apply to Outsurance only. Does an increase of R300 make sense to you?
SN
Silindile N's updateReviewer Update
29 Oct 2025, 15:13I haven’t made a claim in the past 3 years.
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Silindile N's update29 Oct 2025, 15:13
Reviewer Update
I haven’t made a claim in the past 3 years.
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Silindile N's updateReviewer Update
29 Oct 2025, 15:13What do I as a client have to do with the changes in your underwriting procedures and changes?
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Silindile N's update29 Oct 2025, 15:13
Reviewer Update
What do I as a client have to do with the changes in your underwriting procedures and changes?
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Silindile N's updateReviewer Update
29 Oct 2025, 15:18The inflation rate in SA is currently on 3,4% which is within the SARB target. Your increase remains unjustified and ridiculous.
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Silindile N's update29 Oct 2025, 15:18
Reviewer Update
The inflation rate in SA is currently on 3,4% which is within the SARB target. Your increase remains unjustified and ridiculous.