PS
Philana S

1 reviews | Active since Oct 2024

04 Aug 2025, 12:12

Darryn from OUTsurance Pet gave me an incredible experience

Darryn from OUTsurance Pet gave me an incredible experience. He remembered both my name and my pet’s after hearing them only once, and his humor made the process enjoyable. He struck the perfect balance between professionalism and friendliness, making insurance feel human again. OUTsurance impressed me too, they sent all my documents the same day, written in simple, clear English. I understood everything discussed, both over the phone and in writing, without needing to decode legal jargon. They provided excellent service at an affordable rate, making me feel like a valued customer, not just another policy number. Their app is user-friendly and perfect for reviewing details from calls, checking coverage, or tracking claims. Thank you, OUTsurance, for treating us with care. My fur baby is covered and ready to face life without fear!

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Replies (1)
OUTsurance
OUTsurance's reply04 Aug 2025, 12:16
Official
Hello Phialana,

Thank you for commending our team, especially Darryn.

Welcome to the OUTsurance family.
 
We are glad that the service you received met your expectations.

Regards,
The OUTsurance Team