Dangerous and ********* sales tactics – Beware of "Official" OTP requests

I recently had a highly disturbing experience with OUTsurance. I was cold-called by an agent (Umar) despite my number being registered on the National Opt-Out (DNC) Registry.

What’s worse is the predatory sales tactic used: despite me explicitly stating I was busy and had not reviewed any documentation, the agent pushed a One-Time Pin (OTP) to my phone and asked me to read it back. For those who don't know, that OTP serves as a digital signature for a Letter of Authority (LOA).

When I reported this as a ****, a General Manager (Douglas Wessels) confirmed the agent is legitimate. This makes it worse. OUTsurance is actively training staff to:

1. Ignore POPIA/DNC status to cold-call business owners. 2. Solicit OTPs over voice calls, which is the exact "Modus Operandi" of vishing ****mers. 3. Push legal signatures onto clients who haven't even seen a contract.

By teaching customers that it's "normal" to give OTPs over the phone, OUTsurance is making South Africans more vulnerable to actual *****. It is irresponsible, *********, and a blatant breach of FSP conduct. If you get a call from them, do not give them any pins. They are willing to compromise your security just to hit a sales target.