Customer service calls

<p>Sad to say I have been a customer with Outsurance over 15 years. On Monday I received a call stating I could save up to R400 a month on my premiums if I gave Outsurance a list of a few friends or colleagues names to contact for new business. Now like most people I hate my number given out and know my friends will not appreciate if I do it so I didn't.</p> <p> </p> <p>My complaint is I did not get a call to say lets reduce your premium for being a loyal paying customer for such a long time - sad clearly my value as a customer or time I have paid my fees and kept my records accurate means nothing (with minimal claims over the years to) because I would not give numbers out I was told I qualify for nothing.</p> <p> </p> <p>This is terrible as a loyal customer I am actually looking to take my business elsewhere now as my loyaty clearly gets me nothing anyway</p>