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I was involved in a car accident a few weeks ago and put in a third party claim with Outsurance as the driver of the other vehicle skipped a stop street and fully admitted to being at fault. <br> <br> On the forms they wrote that we were entitled to reasonable car hire but when phoning in to enquire were suddenly told that this would not be possible and furthermore that the claim would take 4 - 6 weeks. During that time they did not once call me to let me know what was happening with the claim and never called me back despite leaving messages. <br> <br> Then when the offer finally came, they had the audacity to insinuate that I was somehow at fault for their client skipping the stop street!!! and offered me an amount that will not even begin to fix the damage to my car let alone anything else. <br> <br> Outsurance has clearly displayed no integrity or sense of honour in this transaction and I am disappointed to learn that a company whom so many people put so much faith in is underhanded enough to try and pin the blame for an accident caused by their claimant onto an innocent victim simply in an attempt to save themselves a little bit of money. Absolutely shocking.