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Matsena M

1 reviews | Active since Nov 2013

27 Jul 2018, 15:07

Credit profile being soiled

I have a listing on the credit bureaus for a measly amount of R190 from outsurance. Despite multiple calls to outsurance they refuse to help me and won't even give me a letter stating that I do not owe, and keep telling me to speak to the credit bureaus myself, which I have tried as well to no avail. I even offered to pay the money to make this go away. This is really frustrating as it is affecting my credit profile.

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Replies (1)
OUTsurance
OUTsurance's reply30 Jul 2018, 08:59
Official

Good day notion,

Thank you for bringing this matter to our attention. Apologies for the incorrect information reflecting at the Credit Bureaus.

We sent you the email with our correspondence to the Credit Bureaus as well as a letter confirming there is no amount outstanding or owing to OUTsurance.

Regards,

Sarah