SR
Sipho R
1 reviews | Active since Jun 2017
11 Feb 2019, 11:48
Credit bureau Update
I had a life cover with Outsurance which I cancelled during 2017 but to my shocking surprise it has been showing on all my credit reports, my question is why Outsurance doesn't update customer information on Credit bureaus. Please Outsurance update my info ASAP
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Replies (4)
OUTsurance's replyOfficial
11 Feb 2019, 13:30Good day Sipho13,
Thank you for notifying us. We have notified all credit bureaus that your policy was cancelled in 2017 and there is no funds owing or outstanding to OUTsurance.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
Thank you for notifying us. We have notified all credit bureaus that your policy was cancelled in 2017 and there is no funds owing or outstanding to OUTsurance.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
OUTsurance's reply11 Feb 2019, 13:30
Official
Good day Sipho13,
Thank you for notifying us. We have notified all credit bureaus that your policy was cancelled in 2017 and there is no funds owing or outstanding to OUTsurance.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
Thank you for notifying us. We have notified all credit bureaus that your policy was cancelled in 2017 and there is no funds owing or outstanding to OUTsurance.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
SR
Sipho R's updateReviewer Update
11 Mar 2019, 12:40Information still showing on my report. Please Update accordingly.
SR
Sipho R's update11 Mar 2019, 12:40
Reviewer Update
Information still showing on my report. Please Update accordingly.
OUTsurance's replyOfficial
12 Mar 2019, 15:20 Good day Sipho13,
We have received feedback from XDS, Compuscan and Transunion credit bureaus. We are awaiting feedback from Experian. We will follow up with them and provide you with feedback as soon as possible.
Apologies for the inconvenience caused.
Regards,
OUTsurance
We have received feedback from XDS, Compuscan and Transunion credit bureaus. We are awaiting feedback from Experian. We will follow up with them and provide you with feedback as soon as possible.
Apologies for the inconvenience caused.
Regards,
OUTsurance
OUTsurance's reply12 Mar 2019, 15:20
Official
Good day Sipho13,
We have received feedback from XDS, Compuscan and Transunion credit bureaus. We are awaiting feedback from Experian. We will follow up with them and provide you with feedback as soon as possible.
Apologies for the inconvenience caused.
Regards,
OUTsurance
We have received feedback from XDS, Compuscan and Transunion credit bureaus. We are awaiting feedback from Experian. We will follow up with them and provide you with feedback as soon as possible.
Apologies for the inconvenience caused.
Regards,
OUTsurance
OUTsurance's replyOfficial
15 Mar 2019, 12:16Good day Sipho13,
We have received feedback from Experian. All should be in order now.
Regards,
OUTsurance
We have received feedback from Experian. All should be in order now.
Regards,
OUTsurance
OUTsurance's reply15 Mar 2019, 12:16
Official
Good day Sipho13,
We have received feedback from Experian. All should be in order now.
Regards,
OUTsurance
We have received feedback from Experian. All should be in order now.
Regards,
OUTsurance