**** service

I was two months ago damage to the front of my car by a outsurance customer so he claim for my damaged as a 3 rd party it was from the start a battle unfriendly staff at their legal department and was told it will take 6 weeks till my repair is done.I went out got two quotes and as 3 rd party you have to pay R500 per quote because it is 3 rd party.The quotes with the document was returned with the claim number to them.By following later I was told they will come back to me and that was the feedback till date.One time I asked if I can replace the righthand headlight so that I can use the car at night and was told no I must wait because their assessor must first see it to make sure that I dont claim for other stuff.The quote was for bumper and headlight as their customer reversed into me..Two months later still no repair and this for a amount of R14 000 Is this the sort of service they give to 3rd party claims.