COVID-19, lockdown, no backdating.

Really dissapointed in Outsurance. This COVID-19 virus makes it impossible for me to use my bicycle and some items on Out and About which I don't need insurance for at this stage. So I've asked it to be removed from the lockdown, 26 March which the agent is not willing to do because i only phone in on 6 April. Sort of makes sense this was under normal circumstances, yes and no, debatable. Wake up Outsurance, we are in an unique situation. Anyway, so i ask ok, at least from the 1st of the month also NO. So Outsurance this is an unusual situation, not just me trying to be difficult but me trying to save some bucks due to this situation the whole of SA is in and you try and nail me with some procedures and fine script. You are always bragging on how you can save clients money and now was the time to impress me, but anyway.

Nevertheless, this covid 19 will pass and everything will return to normal. I will however consider if i want to add the items back with Outsurance or find alternative quotes after this passes.

There's some food for thought now.