FR
Frans R
1 reviews | Active since Jul 2011
13 Aug 2021, 19:07
Cover for a car that i don't have
I recently phoned Outsurance as i bought a new vehicle thus i will no longer be in possetion of the Daihatsu i don't pay for something that i don't have the existing cover must be transferred to the new vehicle as i indicated on the Outsurance app i won't pay the R 2400 indicated on the policy emailed to me
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Replies (4)FR
Frans R's updateReviewer Update
14 Aug 2021, 12:17I am hereby requesting to cancel the debit order on my account i will also cancel that with my bank from now on i'll be paying via EFT due to the outrageous amount sent to me via email i'm referring to the R 2400 for two vehicles one which i don't have because its been traded in on the Mazda as i notified Outsurance failure thereof will result in an unpaid premium to Outsurance
FR
Frans R's update14 Aug 2021, 12:17
Reviewer Update
I am hereby requesting to cancel the debit order on my account i will also cancel that with my bank from now on i'll be paying via EFT due to the outrageous amount sent to me via email i'm referring to the R 2400 for two vehicles one which i don't have because its been traded in on the Mazda as i notified Outsurance failure thereof will result in an unpaid premium to Outsurance
FR
Frans R's updateReviewer Update
14 Aug 2021, 12:19I will Not be paying the R 2400 but the R 1300 as quoted along with the Out and about cover
FR
Frans R's update14 Aug 2021, 12:19
Reviewer Update
I will Not be paying the R 2400 but the R 1300 as quoted along with the Out and about cover
OUTsurance's replyOfficial
16 Aug 2021, 10:06Hello Frans R
It was naturally disappointed to see your initial request for assistance was not resolved for you.
Our client care manager, Kyle contacted you. He assisted with the amendments made for you. Thank you for accepting our apologies.
Regards
OUTsurance
It was naturally disappointed to see your initial request for assistance was not resolved for you.
Our client care manager, Kyle contacted you. He assisted with the amendments made for you. Thank you for accepting our apologies.
Regards
OUTsurance
OUTsurance's reply16 Aug 2021, 10:06
Official
Hello Frans R
It was naturally disappointed to see your initial request for assistance was not resolved for you.
Our client care manager, Kyle contacted you. He assisted with the amendments made for you. Thank you for accepting our apologies.
Regards
OUTsurance
It was naturally disappointed to see your initial request for assistance was not resolved for you.
Our client care manager, Kyle contacted you. He assisted with the amendments made for you. Thank you for accepting our apologies.
Regards
OUTsurance
FR
Frans R's updateReviewer Update
20 Aug 2021, 17:42Good day Outsurance i found a cheaper premium at Auto and General R 806 with R 6700 access
FR
Frans R's update20 Aug 2021, 17:42
Reviewer Update
Good day Outsurance i found a cheaper premium at Auto and General R 806 with R 6700 access