NM
Ndazi M
1 reviews | Active since Oct 2024
18 Oct 2024, 12:16
Consumer feeding customer lies
I app**** for their car insurance in January their consultant fed me lies when I called in to let them know what happened they told me the guy **** to me and he is no longer working there.then said they will get back to me till to date I'm waiting for their call such a big company I'm asking myself if their lying to me now come claim stage what will happen.
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OUTsurance's replyOfficial
28 Nov 2024, 10:28Good day Ndazi,
Further to our initial private reply, the call you had with our advisor was reviewed. Premiums are reviewed annually and not every six mnths. We apologise for the incorrect advice that was provided to you.
We appreciate your feedback and are sorry that you were not correctly advised.
Regards,
The OUTsurance Team
Further to our initial private reply, the call you had with our advisor was reviewed. Premiums are reviewed annually and not every six mnths. We apologise for the incorrect advice that was provided to you.
We appreciate your feedback and are sorry that you were not correctly advised.
Regards,
The OUTsurance Team
OUTsurance's reply28 Nov 2024, 10:28
Official
Good day Ndazi,
Further to our initial private reply, the call you had with our advisor was reviewed. Premiums are reviewed annually and not every six mnths. We apologise for the incorrect advice that was provided to you.
We appreciate your feedback and are sorry that you were not correctly advised.
Regards,
The OUTsurance Team
Further to our initial private reply, the call you had with our advisor was reviewed. Premiums are reviewed annually and not every six mnths. We apologise for the incorrect advice that was provided to you.
We appreciate your feedback and are sorry that you were not correctly advised.
Regards,
The OUTsurance Team