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dee.ramsden dee.ramsden

1 reviews | Active since Mar 2017

20 Apr 2017, 15:59

Consultant pressuring me into taking longer feel insurance

<p>I requested a quote for life insurance. A consultant called went through all the questions and then quoted then asked which one I'm interested in. I asked for her to email me quote and policy as I want to read everything first. She insisted I choose one of the quotes, I said no I want to read everything first then she carried on saying she is not emailing it and I have to choose one I said no and then she carried on again....but why....i said because I want the documents emailed to me she once again refused?????? Why can't I read what I'm agreeing to?</p>

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Replies (1)
OUTsurance
OUTsurance's reply24 Apr 2017, 13:33
Official

Hello dee-ramsden

The service you describe is shocking and you have our sincere apologies for the experience.

Our sales manager, Keletso audited the call and contacted you and will discuss his findings with our advisor.

Thank you for accepting our apologies.

Regards

Dinky