CS
Clayton S
1 reviews | Active since Nov 2017
12 May 2023, 07:25
Consultant messed up my policy
On Monday the 8th made requirements to insure my vehicle and the lady that helped me just messed up my entire policy.
Lesley Ann and Amanda was so helpful and help me fix up everything.
But now i am getting mails of unpaid premiums yet i paid in pro-rata payment....
I am not sure why i am not being helped correctly
My policy is OT***9
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Replies (1)
OUTsurance's replyOfficial
19 May 2023, 11:10Good afternoon Clayton,
Further to our private reply, our client care advisor Raeez has assisted in resolving this matter for you.
There was a system error that caused this, and we are sorry for the frustration caused.
Regards,
The OUTsurance Team
Further to our private reply, our client care advisor Raeez has assisted in resolving this matter for you.
There was a system error that caused this, and we are sorry for the frustration caused.
Regards,
The OUTsurance Team
OUTsurance's reply19 May 2023, 11:10
Official
Good afternoon Clayton,
Further to our private reply, our client care advisor Raeez has assisted in resolving this matter for you.
There was a system error that caused this, and we are sorry for the frustration caused.
Regards,
The OUTsurance Team
Further to our private reply, our client care advisor Raeez has assisted in resolving this matter for you.
There was a system error that caused this, and we are sorry for the frustration caused.
Regards,
The OUTsurance Team