BA
Basil A
1 reviews | Active since Mar 2009
23 Mar 2026, 12:39
Constant Please "Rate us" messages
After excellent service joining Outsurance, i was asked rate their serivice, I have done so on HelloPeter and Google.
Now the requests don't stop. Wirh a call to Outsurance they suggested it is perhaps because I made some changes. Yes, I had to call 3 times to get my address typed correctly. Now I'm paying the price with harassing "please rate us" messsges. Hopefully a request by their management to the IT department with stop the daily harassment.
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Replies (2)
OUTsurance's replyOfficial
23 Mar 2026, 13:19Hello Basil
Thank you for your feedback.
You have our apologies for the subsequent requests to rate our service following corrections which needed to be done!
Your service experience is most unfortunate and we appreciate you bringing the matter to our attention.
Regards
The OUTsurance Team
Thank you for your feedback.
You have our apologies for the subsequent requests to rate our service following corrections which needed to be done!
Your service experience is most unfortunate and we appreciate you bringing the matter to our attention.
Regards
The OUTsurance Team
OUTsurance's reply23 Mar 2026, 13:19
Official
Hello Basil
Thank you for your feedback.
You have our apologies for the subsequent requests to rate our service following corrections which needed to be done!
Your service experience is most unfortunate and we appreciate you bringing the matter to our attention.
Regards
The OUTsurance Team
Thank you for your feedback.
You have our apologies for the subsequent requests to rate our service following corrections which needed to be done!
Your service experience is most unfortunate and we appreciate you bringing the matter to our attention.
Regards
The OUTsurance Team
BA
Basil A's updateReviewer Update
23 Mar 2026, 13:22Thank you for your concern and apologies..
BA
Basil A's update23 Mar 2026, 13:22
Reviewer Update
Thank you for your concern and apologies..