nW
nadia W

1 reviews | Active since Jul 2011

23 Feb 2023, 05:17

Constant ******* debits

******* debit orders, want the bank charges for bounces paid back and for u to finally wake up and stop this debit order, u gave me a quote once and I have given u my bank details then I said wait till I get back to u before u debit me,in South Africa I see all these insurance people are the same, *****!!!!

0
Replies (2)
OUTsurance
OUTsurance's reply23 Feb 2023, 09:46
Official
Good day Nadia,

We acknowledge receipt of your review. Concerned with what you have described. A client services manager will be in touch.

We do apologise for the inconvenience caused.

Regards,
OUTsurance

Best regards,

OUTsurance
OUTsurance's reply02 Mar 2023, 08:55
Official
Good day Nadia,

Thanks for bringing this to our attention and for giving us the opportunity to look into the matter.

Nasar our retentions manager contacted you to address your concerns. We can confirm that your policy has been cancelled and that no further funds will be debited from your account.

You have our apologies for the inconvenience caused. 

Regards,
OUTsurance

Best regards,