COMPLIMENT - MPHO CHILOANE

I am writing this review on behalf of policy holders MP van Breda and B van Breda, on all previous occasions dealing with various departments, the policy holders were met with poor attitudes, an unwillingness to assist, promises of callbacks which were never met and an extreme lack of not only the relevant department but also the company and it's products. The policy holders were so disgruntled they refused to speak to any member of the Outsurance team.

Upon lodging a claim we were fortunate enough to deal with with claims advisor MPHO CHILOANE, Mpho was not only extremely professional, knowledgeable, friendly, considerate ....should I further elaborate I would have to use every positive word in the dictionary, as such I shall just sum it up as Mpho is a true gift and blessing to Outsurance, should more consultants be as proficient and willing to assist as Mpho did, dealing with Outsurance would become a true pleasure.

I truly hope Mpho receives the WELL DESERVED RECOGNITION from Outsurance as he can only be described as an ultimate model employee.

The assessors should follow Mpho's amazing example and provide more updates be it only on the claims screen, but any action Mpho had a part in was executed in such a manner that it restored some faith in Outsurance as there was none.

Mpho thank you for your great service, caring and attitude, you are one in a million! Keep up the excellent service and attitude