EJ
Erika J
1 reviews | Active since Aug 2025
27 Aug 2025, 10:45
Complaint Outsurance
How can you increase my premium with 60%. Is this market related? I am extremely disappointed in your company.
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OUTsurance's replyOfficial
29 Aug 2025, 14:04Hello Erika
Following our initial response to your review, we received feedback from our client care manager, Bongani, confirming his discussion with you.
The annual increase was discussed as well as sum insured, which has been adjusted after we interacted with the bank.
Thank you for the patience you afforded us as well as your understanding.
Regards
The OUTsurance Team
Following our initial response to your review, we received feedback from our client care manager, Bongani, confirming his discussion with you.
The annual increase was discussed as well as sum insured, which has been adjusted after we interacted with the bank.
Thank you for the patience you afforded us as well as your understanding.
Regards
The OUTsurance Team
OUTsurance's reply29 Aug 2025, 14:04
Official
Hello Erika
Following our initial response to your review, we received feedback from our client care manager, Bongani, confirming his discussion with you.
The annual increase was discussed as well as sum insured, which has been adjusted after we interacted with the bank.
Thank you for the patience you afforded us as well as your understanding.
Regards
The OUTsurance Team
Following our initial response to your review, we received feedback from our client care manager, Bongani, confirming his discussion with you.
The annual increase was discussed as well as sum insured, which has been adjusted after we interacted with the bank.
Thank you for the patience you afforded us as well as your understanding.
Regards
The OUTsurance Team