KM
Khwinana M
1 reviews | Active since May 2014
19 Jun 2019, 21:18
Complaint
Outsurance has been good to me for 10 years until yesterday. My car is in for repair and I am using a courtesy car at the moment. Although they still have my car they are taking back the courtesy car because 30 days is over. I am very upsad because they still have my car and I don't know how long is it gonna take before I get my car back.
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Replies (1)
OUTsurance's replyOfficial
20 Jun 2019, 13:38Hello Khwinana
The inconvenience you would have suffered as a result of not having the use of a vehicle, is naturally daunting and we are sorry to see we made you feel as if we don't care.
Our claims manager, Siyabonga contacted you and recourse was discussed with you.
In conclusion, thank you for your loayal support all these years.
Regards
OUTsurance
The inconvenience you would have suffered as a result of not having the use of a vehicle, is naturally daunting and we are sorry to see we made you feel as if we don't care.
Our claims manager, Siyabonga contacted you and recourse was discussed with you.
In conclusion, thank you for your loayal support all these years.
Regards
OUTsurance
Best regards,
OUTsurance's reply20 Jun 2019, 13:38
Official
Hello Khwinana
The inconvenience you would have suffered as a result of not having the use of a vehicle, is naturally daunting and we are sorry to see we made you feel as if we don't care.
Our claims manager, Siyabonga contacted you and recourse was discussed with you.
In conclusion, thank you for your loayal support all these years.
Regards
OUTsurance
The inconvenience you would have suffered as a result of not having the use of a vehicle, is naturally daunting and we are sorry to see we made you feel as if we don't care.
Our claims manager, Siyabonga contacted you and recourse was discussed with you.
In conclusion, thank you for your loayal support all these years.
Regards
OUTsurance
Best regards,