MR
MaTshidiso R
1 reviews | Active since Dec 2023
11 Dec 2023, 12:39
Complain OUTSURENCE
I Matshidiso Rebecca I got a reply here on hellopeter from outsurence funeral services on Sunday at 7:41am saying I will get a call from "claims manager" LEBO MOTSATSE even now they haven't called we are being de*****ed and scarmed it's after 12pm Monday morning and still no assistance as a family we so ashamed of the situation we find our self in the are fight s and arguments in each and everyday since we made the claim
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OUTsurance's replyOfficial
13 Dec 2023, 09:35Good day MaTshidiso,
We are for your loss. Condolences to you and your family.
Our claims manager, Maggie, contacted the claimant to discuss the claim in detail. There were discrepancies that were identified during the validation process, all of which were discussed with the claimant. Unfortunately, the claim was rejected, and the detail emailed to the claimant.
You have our apologies for the disappointing outcome of the claim.
Regards,
The OUTsurance Tean
We are for your loss. Condolences to you and your family.
Our claims manager, Maggie, contacted the claimant to discuss the claim in detail. There were discrepancies that were identified during the validation process, all of which were discussed with the claimant. Unfortunately, the claim was rejected, and the detail emailed to the claimant.
You have our apologies for the disappointing outcome of the claim.
Regards,
The OUTsurance Tean
Best regards,
OUTsurance's reply13 Dec 2023, 09:35
Official
Good day MaTshidiso,
We are for your loss. Condolences to you and your family.
Our claims manager, Maggie, contacted the claimant to discuss the claim in detail. There were discrepancies that were identified during the validation process, all of which were discussed with the claimant. Unfortunately, the claim was rejected, and the detail emailed to the claimant.
You have our apologies for the disappointing outcome of the claim.
Regards,
The OUTsurance Tean
We are for your loss. Condolences to you and your family.
Our claims manager, Maggie, contacted the claimant to discuss the claim in detail. There were discrepancies that were identified during the validation process, all of which were discussed with the claimant. Unfortunately, the claim was rejected, and the detail emailed to the claimant.
You have our apologies for the disappointing outcome of the claim.
Regards,
The OUTsurance Tean
Best regards,