NN
Ndivhuwo N
1 reviews | Active since Feb 2026
11 Feb 2026, 12:44
Complain
As a loyal service, I am very disappointed with the level of service I have been receiving lately. I expected better treatment based on my long standing relationship with your company but I feel neglected and undervalued.The response time has been slower.
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Replies (1)
OUTsurance's replyOfficial
16 Feb 2026, 14:32Good day Ndivhuwo,
The lack of feedback is totally unacceptable and has been addressed accordingly.
After responding privately to you, we escalated the matter to Dumi, our client services manager.
Dumi has been in contact with you, and he has provided you with feedback.
We do apologise for the poor service experience.
Regards,
The OUTsurance Team
The lack of feedback is totally unacceptable and has been addressed accordingly.
After responding privately to you, we escalated the matter to Dumi, our client services manager.
Dumi has been in contact with you, and he has provided you with feedback.
We do apologise for the poor service experience.
Regards,
The OUTsurance Team
OUTsurance's reply16 Feb 2026, 14:32
Official
Good day Ndivhuwo,
The lack of feedback is totally unacceptable and has been addressed accordingly.
After responding privately to you, we escalated the matter to Dumi, our client services manager.
Dumi has been in contact with you, and he has provided you with feedback.
We do apologise for the poor service experience.
Regards,
The OUTsurance Team
The lack of feedback is totally unacceptable and has been addressed accordingly.
After responding privately to you, we escalated the matter to Dumi, our client services manager.
Dumi has been in contact with you, and he has provided you with feedback.
We do apologise for the poor service experience.
Regards,
The OUTsurance Team