Client For Life

Good day,

My Wife and I have just purchased our first brand new vehicle and we are very excited. We have been without a vehicle for over 13 years and it has been a patient struggle to get here.

I received multiple calls from numerous providers and I eventually decided on one of them due to the premiums being within my budget even though I had to take on a very high access, but just before I confirmed with the other insurer, I received another call from OUTsurance and the consultant said he would beat the premium of the other insurer. He did manage to beat the premium and even offered me a much lower access so I signed up with OUTsurance and we picked up our vehicle on Friday the 15th of May 🥳.

On the next day I reviewed my policy and noticed that some of the details were incorrect and needed to be rectified for the cover to apply. I spoke to another consultant on Monday the 18th of May and he helped me update the policy details but the result was a premium that increased by almost R500.00 and I could not afford it as it was way over my budget. I couldn’t even respond, I just sat there thinking what are we going to do now and I think that in that moment of silence the consultant felt my pain. He referred me to a senior adviser by the name of Kat and she empathized with me, then reassured me that she would go back and review the initial call with OUTsurance and if the errors were not my fault she would honour the initial quote.

Today on Tuesday the 19th of May, Kat called me back with good news OUTsurance was going to stick with the initial premium and my vehicle would have full comprehensive cover. She even took it one step further and saved me another R160.00 because she added on a shortfall cover for an additional amount of R28.00, the shortfall cover I had prior to Kat’s assistance and advise was R190.00.

Thank you Kat and the gentleman I spoke to before you. I hope that in your time of need God provides you with the same type of intervention that you provided to me.

Thank you OUTsurance, your senior advisor Kat and the other gentleman just got you a client for life. I will continue to acquire all my insurance needs with your company because of the OUTSTANDING service I received from these two advisers.

OUTsurance, helping out the average South African family as well.

THANK YOU 🙏😁😘