Client Care Helpline

<p>I called in to the Outsurance help line for emergency assistance with a burst water pipe at my home. I was greeted by help line staff member Ronel who was friendly and very clear in her explanation of the conditions of the plumbing service to be rendered. I received a text message confirming the appointment and ETA of the service provider. Ronel also did a follow up with me. The plumber arrived at my home and sorted the problem promptly.</p>