TM
Thoko M
1 reviews | Active since Jun 2016
17 Oct 2023, 18:36
Claims at outsurance
I was involved in an accident they were quick to write my car off, failed to give a catursey car and they coming with stories, I wish the service was as florish as the TV ads but yey I can see I'm in a foolish ride, when they want to sabotage you they promise the world but fail to deliver, I'm actually disappointed, they care about your state of mind they just doing their job,
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Replies (1)0
Replies (1)OUTsurance's replyOfficial
19 Oct 2023, 15:22Hello Thoko
Following our private reply, we again extend our sincere apologies for your poor claims experience.
Our claims manager contacted you with proper feedback on the write off process, other concerns you raised as well as we then discussed the options you have.
We will await your decision on how we should proceed with finalising your claim.
Regards
The OUTsurance Team
Following our private reply, we again extend our sincere apologies for your poor claims experience.
Our claims manager contacted you with proper feedback on the write off process, other concerns you raised as well as we then discussed the options you have.
We will await your decision on how we should proceed with finalising your claim.
Regards
The OUTsurance Team
OUTsurance's reply19 Oct 2023, 15:22
Official
Hello Thoko
Following our private reply, we again extend our sincere apologies for your poor claims experience.
Our claims manager contacted you with proper feedback on the write off process, other concerns you raised as well as we then discussed the options you have.
We will await your decision on how we should proceed with finalising your claim.
Regards
The OUTsurance Team
Following our private reply, we again extend our sincere apologies for your poor claims experience.
Our claims manager contacted you with proper feedback on the write off process, other concerns you raised as well as we then discussed the options you have.
We will await your decision on how we should proceed with finalising your claim.
Regards
The OUTsurance Team
