Ww
Wimpie wimpie.deklerk
1 reviews | Active since Mar 2025
17 Mar 2025, 12:03
Claim went speedy up to the sevice provider
Claim went speedy up to the sevice provider. Was contacted and said they will send an email to conclude payment and delivery. Nothing till now, has been 4 days.
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OUTsurance's replyOfficial
18 Mar 2025, 13:57Good day Wimpie
We would like to apologise for the poor experience you have had thus far.
Please note we have reviewed your complaint and the relevant department has intervened in having your matter finalized promptly.
Our claims department have confirmed that the details were sent to you and the email has been received successfully by yourself.
We hope that we have managed to assist you on this query.
Regards
The OUTsurance team
OUTsurance's reply18 Mar 2025, 13:57
Official
Good day Wimpie
We would like to apologise for the poor experience you have had thus far.
Please note we have reviewed your complaint and the relevant department has intervened in having your matter finalized promptly.
Our claims department have confirmed that the details were sent to you and the email has been received successfully by yourself.
We hope that we have managed to assist you on this query.
Regards
The OUTsurance team