Claim validation taking too long, lack of communication/updates

<p>Good day,</p> <p> </p> <p>Please can someone update me as to what's happening with my claim? The 'validation' has been going on for a month now and it doesn't seem like it's gonna be completed by the time I need to give back the courtesy vehicle.</p> <p> </p> <p>The assessor/advisor has also been changed many times in the past month. I first dealt with Shaheza Mahomed, then Nicky Albertyn, now it's Anwar Adam. I've tried contacting the recently appointed advisor/assessor by telephone and email but, I haven't received any response.</p> <p> </p>