Claim process over 9 weeks and waiting

<p>I've unfortunately had to forward a claim to Outsurance: Claim Nr: ********** 18 , as my neighbour is insured with them and she reversed into my car. I submitted all the relevant documentation over 9 weeks ago, and after several phone calls and being passed around, I finally established the claim agent assigned to my claim is Sthembiso. After several phone calls and being promised 3 weeks ago that my claim will be processed and finalised, I'm still awaiting for my claim to be resolved. Well done Outsurance...no wonder you need to bribe potential clients with R800 rewards!!!!</p>