BM
Buyi M

1 reviews | Active since Oct 2017

31 Oct 2017, 17:04

Claim overdue

Please advice on outsurance claim was registered on the 17th August but still keep on saying they awaiting information

0
Replies (1)
OUTsurance
OUTsurance's reply07 Nov 2017, 13:55
Official

Good day,

Thank you for bringing the matter to our attention. Eddie our assessing manager contacted you to get the matter resolved. He explained the reasons for the delay and that we were waiting for information from the other insurer. Eddie apologized for the delay and he informed you that the claim was settled. You were happy with his feedback.

Thanks, Kelvin