Claim (Outsurance)

<p>I had a fire incident @ home on Sa****ay I called outsurance the Sunday morning where the consultant toke down my details and explained the claims department doesnt work on a sunday and will send a notification to the department to contact me monday morning which they didnt i had to call them no problem, spoke to another consultant monday morning and she open an application for my claim bear in mind this is my 1st time claiming ever as long as we have insurance with them. I have been contacting outsurance every single day and was told an assesor will contact me not once was there contact between myself and a assesor i'm always the one making contact and gets told i will be called shortly well i'm still waiting.…..since monday for contact from the assesor, what pathetic service!!!!!! As their logo goes.... outsurance you'll always get something out what a joke</p>