CLAIM NUMBER ***

I took my car in at North City panel beaters in December 2020 and my car was booked in until January 2021. On the day of collecting my car, after driving from the panel beater, my car died on my at the gate of my complex. I then called Outsurance for them to organised a tow truck to tow my car to VW Melrose Arch. When my car arrived at VW the technician diagnosed the car and discovered that the car battery was damaged due to being stationary for a longer period and to avoid this the panel beaters should have removed the battery or the battery terminals. And he also noticed that the right head lamp is was not fitted properly by the panel beater and it’s not in alignment and this will create problems when I drive at night. After we collected the car at VW I noticed that the speaker on the right hand side where they were fixing is not working and VW said it was damaged so I can not claim it under warranty because it was damaged during repairs at the panel beater.And few days ago when it was raining my right wiper was lose and it fell off the car, and When I tried to lift it up to put the whiper back I couldn’t lift the wiper holder because it is blocked by the bonnet it is not fitted properly.