JS
Joanie S

1 reviews | Active since Aug 2011

09 Apr 2019, 09:57

Claim not sorted out yet

I recently got broken into my car in Durban. I had to get a temporary passenger window put in so that I could travel back to Margate . I have been liaising with Outsurance to now get a permanent shatterprufe window for my car. I need a recommended supplier in Margate to contact me as I don’t want to have to travel back to Durban Glasfit which is 2 hours there and 2 hours back. Unfortunately I am not getting any feedback from either service provider. My claim number is ********** 36 and I have spoken to numerous people at Outsurance to get this sorted.

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Replies (2)
OUTsurance
OUTsurance's reply09 Apr 2019, 11:28
Official
Good day, Joanzabub

We apologise for the inconvenience caused.

We will be in contact with you shortly regarding the matter.

Kind regards

The OUTsurance Team
OUTsurance
OUTsurance's reply10 Apr 2019, 15:37
Official
Good day,   Joanzabub 

We confirm that our client liaison department as well as the respective service provider has been in contact with you to assist with the window replacement on your vehicle. We have also made an arrangement for the closest service provider to assist.

Kind regards

The OUTsurance Team