PN
Pola N
1 reviews | Active since Jul 2023
17 Dec 2025, 09:00
Claim not paid out
I currently claimed from ojtsurance on the 11th, submitted all docs and still they requested the same documents i then re submitted and nothing still, burial is this weekend and parlour is waiting for their money I need urgent assistance here
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Replies (2)PN
Pola N's updateReviewer Update
17 Dec 2025, 11:33With what information as u have not requested any information from me and the is no sense of agency
PN
Pola N's update17 Dec 2025, 11:33
Reviewer Update
With what information as u have not requested any information from me and the is no sense of agency
OUTsurance's replyOfficial
22 Dec 2025, 10:52Hello Pola
Following our previous response to you. we received feedback from our claims manager confirming he was in contact with you.
Time frames were discussed, thank you for your understanding, The claim was finalised and settled.
Regards
The OUTsurance Team
Following our previous response to you. we received feedback from our claims manager confirming he was in contact with you.
Time frames were discussed, thank you for your understanding, The claim was finalised and settled.
Regards
The OUTsurance Team
OUTsurance's reply22 Dec 2025, 10:52
Official
Hello Pola
Following our previous response to you. we received feedback from our claims manager confirming he was in contact with you.
Time frames were discussed, thank you for your understanding, The claim was finalised and settled.
Regards
The OUTsurance Team
Following our previous response to you. we received feedback from our claims manager confirming he was in contact with you.
Time frames were discussed, thank you for your understanding, The claim was finalised and settled.
Regards
The OUTsurance Team