CC
Clint C
1 reviews | Active since Jun 2021
28 Jun 2021, 10:22
Claim
I opted to go this Outsurance in 09/2020 after being at my previous insurer for more than 10years. On the 24/06/2021 I logged an incident with regards to how there household content claims work and up until today I have been given misleading information with regards to claiming for a fridge, which I still don't have. I am the sole income earner in the household which can't afford to eat take ways in this uncertain time because my insurer cant give me correct information. Today is day 5 and I am not sure when I will get my fridge?
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OUTsurance's replyOfficial
29 Jun 2021, 11:35Good day Clint,
Thank you for bringing this to our attention and allowing us the opportunity to assist you.
We can confirm that Koketso from our claims management team has contacted you and assisted you.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
Thank you for bringing this to our attention and allowing us the opportunity to assist you.
We can confirm that Koketso from our claims management team has contacted you and assisted you.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
OUTsurance's reply29 Jun 2021, 11:35
Official
Good day Clint,
Thank you for bringing this to our attention and allowing us the opportunity to assist you.
We can confirm that Koketso from our claims management team has contacted you and assisted you.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
Thank you for bringing this to our attention and allowing us the opportunity to assist you.
We can confirm that Koketso from our claims management team has contacted you and assisted you.
We do apologise for the inconvenience caused.
Regards,
OUTsurance