ADJ
An-Mari De Jager

1 reviews | Active since Jul 2020

13 Jul 2020, 10:38

Claim Assistance OUTperforming the rest

Claim *** Refers. Our SINCERE appreciation to Outsurance, especially their call centre staff, Stephan Smuts and Tracey Grobler for the professional, friendly and speedy manner in which our claim was handled. We did not ONCE have to follow up, enquire in terms of the claim progress or wonder what was to follow. A true testimony that clients do not have to feel like mere numbers on a spreadsheet but can be treated with empathy and kindness as well. THANK you for making a traumatic and stressful situation more bearable and for the support and guidance during this trying time.

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Replies (1)
OUTsurance
OUTsurance's reply14 Jul 2020, 06:09
Official
Hello An-Mari
We sincerely thank you for your response to the service you received from all involved during your claim.

Thanks so much for your kind words which will mean the world to Stefan and Tracey who provided you with professional and caring service.

Regards
OUTsurance