SH
Sandra H
1 reviews | Active since Apr 2022
17 Apr 2022, 21:52
Claim
Hallo I had a claim with Outsurance for a accident that happened in 2019 up until today no excess were paid back to me please tell me how long does it take I send them emails but no 1 is getting back to me
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OUTsurance's replyOfficial
22 Apr 2022, 13:07Good day Sandra,
The delay you described is worrying. After responding privately to your review, we escalated the matter to Brian our legal manager.
Brian has been unsuccessful in his attempts to contact you and he has left you messages. Brian would like to address your concerns. Please contact Brian on the contact details provided.
We do apologise for the delay in service.
Brian would
The delay you described is worrying. After responding privately to your review, we escalated the matter to Brian our legal manager.
Brian has been unsuccessful in his attempts to contact you and he has left you messages. Brian would like to address your concerns. Please contact Brian on the contact details provided.
We do apologise for the delay in service.
Brian would
OUTsurance's reply22 Apr 2022, 13:07
Official
Good day Sandra,
The delay you described is worrying. After responding privately to your review, we escalated the matter to Brian our legal manager.
Brian has been unsuccessful in his attempts to contact you and he has left you messages. Brian would like to address your concerns. Please contact Brian on the contact details provided.
We do apologise for the delay in service.
Brian would
The delay you described is worrying. After responding privately to your review, we escalated the matter to Brian our legal manager.
Brian has been unsuccessful in his attempts to contact you and he has left you messages. Brian would like to address your concerns. Please contact Brian on the contact details provided.
We do apologise for the delay in service.
Brian would