1 reviews | Active since Dec 2017
claim
I regret joining this useless company for the rest of my Life, i phoned in to join outsource i had a proper conversation with the sales lady,i have requested for the payment method which she sent me the link to make the payment fine, i then made the payment via a link which was sent to me & she said as soon as the money is sent to them then my car would be covered, 2 days after the payment made my car engine died & i phoned in they took my car to Hyundai, claim process was going very well, when this **** company is about to pay for the replacement of the Engine now i am being told that the cover only started or covered my car from the 5th,why the cover only start kicking in on 5th of June not the day i made the payment. whoever the **** is please repay my money back & cancel the **** policy please, you are ****en useless.Please tow my car to my house.
to whoever who wish to join these useless *** people PLEASE DO NOT JOIN THIS ****MING Company
We are sorry to hear about the disappointing outcome of your claim.
Our claims manager Siphiwe contacted you to discuss the terms of cover which were explained to you in detail.
An SMS detailing the cover terms was also sent to you prior to payment being made.
The call you had between our advisor will be released to you for further review.
While we do understand your disappointmnt we will unfortunately not be able to assist in settling your claim.
Regards,
The OUTsurance Team
We are sorry to hear about the disappointing outcome of your claim.
Our claims manager Siphiwe contacted you to discuss the terms of cover which were explained to you in detail.
An SMS detailing the cover terms was also sent to you prior to payment being made.
The call you had between our advisor will be released to you for further review.
While we do understand your disappointmnt we will unfortunately not be able to assist in settling your claim.
Regards,
The OUTsurance Team