***/OT***5 part 2 lies , lies pushing the buck

<p>The complaints department is worse , They have only just entered the claim and the car has yet to be collected furthermore Megan when questioned on why wasn't the car tested before being released , said their assessors just look at the car they don't touch the car as that will take a long time ,WELL THAT EXPLAINS WHY THE CAR is not road worthy , ,furthermore the guy that gave us the car told us to drive the car slowly , Why would you drive a fixed car as if it was not .</p> <p> </p> <p>Their call centre person melvin on the day of the picking up and reporting the car not up to par , said he will see if balito panel beaters can give us a courtesy car since they didn't repair it properly , While conversing with Megan she says she's not accountable for what ppl say , You are in the complaints Dept what the hell are you there for then ?????????? Covering up lies</p> <p> </p> <p>More over she implies that this oil issue pressure and noise of the car is not the accidents fault , My dear we would never drive a car like that , we have children whose lives matter , we wouldn't pass this off to insurance unlike outsurance we have ethics morals and values . We have never claimed in 5 years even this accident was not our fault , We treat our car like gold as its the only one we have . You took R5630 for what ???? she told me there was no engine damage , They literally just fixed the outside of the car . I work with insurance a proper assessment would have picked up impact damage . you are ******ing old people who dont know there rights . Good thing their daughter does this is breaking the treating the customer tcf act </p>