CLAIM

I was insured at Outsurance when I was in an accident that was 100% not my fault. Standing still at red robot when a car hit me from behind. I paid R4000 axcess. Outsurance said they will get the cost back from the guilty party and I will get back my R4000 back. They did not at all correspond with me what the progress was on the case. Closed the file conveniently could not summoned the guilty party. They DO NOT DO ENOUGH to get hold of the guilty party. I am at a new Insurer but they got the gutts to phone me to get me back whith a better offer. What a joke. They are in my eyes ******** taking your money but not interrested to deliver what you pay for. They come with a good offer but 2 to 3 months later increase under false intensions your premium. STAY AWAY FROM OUTSURENCE. There are much better insurance Companies out there.