TA
Tanya A
1 reviews | Active since Feb 2014
29 Mar 2022, 19:01
Cheated OUT of a OUTbonus
Insured my car for 13 years claim free with all premiums up to date. My Outbonus would have been paid 31-March. Sold my car 3 days before that & now Outsurance doesn’t want to pay the Outbonus. Business done is bad faith!
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OUTsurance's replyOfficial
31 Mar 2022, 13:57Good afternoon Tanya,
Further to our private reply on receipt of your complaint, we can confirm that our client care manager Cheslin has been in contact with you.
He has explained the terms and conditions of our OUTbonus.
We understand that the outcome is disappointing and are sorry that we are unable to assist you.
Regards,
OUTsurance
Further to our private reply on receipt of your complaint, we can confirm that our client care manager Cheslin has been in contact with you.
He has explained the terms and conditions of our OUTbonus.
We understand that the outcome is disappointing and are sorry that we are unable to assist you.
Regards,
OUTsurance
OUTsurance's reply31 Mar 2022, 13:57
Official
Good afternoon Tanya,
Further to our private reply on receipt of your complaint, we can confirm that our client care manager Cheslin has been in contact with you.
He has explained the terms and conditions of our OUTbonus.
We understand that the outcome is disappointing and are sorry that we are unable to assist you.
Regards,
OUTsurance
Further to our private reply on receipt of your complaint, we can confirm that our client care manager Cheslin has been in contact with you.
He has explained the terms and conditions of our OUTbonus.
We understand that the outcome is disappointing and are sorry that we are unable to assist you.
Regards,
OUTsurance