MH
Mariska H

1 reviews | Active since Dec 2016

12 Apr 2017, 12:20

Charlene Naidoo: The Super Star

<p>This morning I decided to start the daunting process of getting car insurance for my vehicle. After getting one quote from another insurer, I decided to give Outsurance a try. I clicked on the "get a quote" button and entered my details and clicked submit. 2 seconds later my phone rang and it was Charlene.</p> <p>Even though i spent a lot of time on the phone with her, mainly because she had to repeat and explain things and hold on so that I could phone my husband to check on a few things, it was still a pleasure talking to her. She was fantastic and very patient.</p> <p> </p> <p>After spending a lot of time on the phone with me, I asked her to please phone my hubby so that he can ask whatever questions he might have. Charlene did that with the greatest pleasure.</p> <p> </p> <p>A few minutes later my policy was activated. Thank you Charlene. You are a legend in insurance my dear!!!</p> <p> </p> <p>Thank you for brilliant service.</p>

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Replies (1)
OUTsurance
OUTsurance's reply12 Apr 2017, 14:01
Official

Fantastic feedback to receive!

Thank you so much for recognising Charlene's service delivery.

Great to know you are a satisfied client!

Welcome to OUTsurance!

Regards, Sarah