1 reviews | Active since Dec 2016
Charged for insurance I never asked for (twice)
<p>I signed up with Hellopeter just to write this review.</p> <p>Outsurance has taken R800 for the 2nd month now and I never wanted their insurance I just requested a quote.</p> <p> </p> <p>The first time I had to wait 7 days for my refund.</p> <p>Now I am told the same story.</p> <p> </p> <p>I called numerous times and I am not not gonna wait 7 days for something they did wrong.</p> <p>I am now left waiting with no feedback.</p> <p> </p> <p>Extremely Unhappy with this!</p>
Hi Elridge,
Thank you for bringing this to our attention.
We see this in a serious light and the matter will be dealt with internally.
The refund has been processed. We apologize for the inconvenience caused.
Regards,
Kelvin
Hi Elridge,
Thank you for bringing this to our attention.
We see this in a serious light and the matter will be dealt with internally.
The refund has been processed. We apologize for the inconvenience caused.
Regards,
Kelvin