1 reviews | Active since Aug 2016

25 Aug 2016, 11:58

Charged for changing a relationship status

<p>So i received a text from my bank saying Outsurance deducted money. I call in to query and they advise me that the amount deducted was to change my relationship status from married to divorced... please make me understand how this has anything to do with anything? I understand if my address change it can affect my premium.</p>

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Replies (1)
OUTsurance
OUTsurance's reply26 Aug 2016, 05:05
Official

Thank you for bringing the matter to our attention, therefore allowing us the opportunity to contact you and discuss the rating principles in general.

Our client care manager assisted you and we are pleased to know you are satisfied with the outcome.

Regards

Dinky