DL
Darren L

1 reviews | Active since Oct 2019

14 Sept 2021, 20:42

Cashback ****

I did a qoute with them in February and they couldn't beat my current insurance and paid me R500 cash.

Last week I did a qoute again, this time my current insurance is more than 3 years and no claim, they suppose to pay me R1500 cash as they couldn't beat my current insurance yet again. But to my surprise, they say I only qualify after 2years for a cashback BUT in February the T's and C's said I could qualify again after 186 days!!!!!! So Outsurance is advertising false and are *****

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Replies (1)
OUTsurance
OUTsurance's reply16 Sept 2021, 11:13
Official
Hello Darren

It's of course disappointing to know we could not have offered you a saving on your current premium.

Our promotion manager contacted you and discussed our Ts & Cs with you.
We have no intention of resorting to false advertising and thank you for the opportunity to have discussed your concerns.

Regards
OUTsurance