RE
Renate E
1 reviews | Active since Feb 2012
29 Jul 2020, 08:11
Cashback is a ****
Please stop phoning and say you can beat my insurance. You guys cant beat it and then promise to pay the cashback. I'm really tired of your bull.
Helpful (0)
Replies (2)0
Replies (2)
OUTsurance's replyOfficial
03 Aug 2020, 12:44Hi Renate
Following your recent complaint, we acknowledged the matter and escalated to our Quote Promotions Supervisor for assistance. Our Quote Promotions Supervisor advised there is no recent quote for you on our records, the last being in August Twenty Twelve. We subsequently asked if we may call you and do another quote for the R500/R1500 promotion and have not received a response.
We genuinely pay all clients whose premiums we could not beat on a like-for-like basis and want to assist with your query and concerns.
Regards
OUTsurance
Following your recent complaint, we acknowledged the matter and escalated to our Quote Promotions Supervisor for assistance. Our Quote Promotions Supervisor advised there is no recent quote for you on our records, the last being in August Twenty Twelve. We subsequently asked if we may call you and do another quote for the R500/R1500 promotion and have not received a response.
We genuinely pay all clients whose premiums we could not beat on a like-for-like basis and want to assist with your query and concerns.
Regards
OUTsurance
OUTsurance's reply03 Aug 2020, 12:44
Official
Hi Renate
Following your recent complaint, we acknowledged the matter and escalated to our Quote Promotions Supervisor for assistance. Our Quote Promotions Supervisor advised there is no recent quote for you on our records, the last being in August Twenty Twelve. We subsequently asked if we may call you and do another quote for the R500/R1500 promotion and have not received a response.
We genuinely pay all clients whose premiums we could not beat on a like-for-like basis and want to assist with your query and concerns.
Regards
OUTsurance
Following your recent complaint, we acknowledged the matter and escalated to our Quote Promotions Supervisor for assistance. Our Quote Promotions Supervisor advised there is no recent quote for you on our records, the last being in August Twenty Twelve. We subsequently asked if we may call you and do another quote for the R500/R1500 promotion and have not received a response.
We genuinely pay all clients whose premiums we could not beat on a like-for-like basis and want to assist with your query and concerns.
Regards
OUTsurance
RE
Renate E's updateReviewer Update
03 Aug 2020, 13:51The quote number is ***. Fernando Fingh did it. He recommended dog insurance etc.
Mm just wasting my time. A quote does not take 5min to discuss.
Mm just wasting my time. A quote does not take 5min to discuss.
RE
Renate E's update03 Aug 2020, 13:51
Reviewer Update
The quote number is ***. Fernando Fingh did it. He recommended dog insurance etc.
Mm just wasting my time. A quote does not take 5min to discuss.
Mm just wasting my time. A quote does not take 5min to discuss.