MS
MacPhillip S
1 reviews | Active since Sept 2012
11 Feb 2026, 10:13
Cash payout not paid after not beating current insurance
OUTsurance did not beat my current, comprehensive car insurance premium on a like-for-like basis but they are not willing to pay you R1 500 cash as i have been with my insurer for more than 3 years. I was dissapointed as i was even ready to move one of my other insurable items to them but not anymore.
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OUTsurance's replyOfficial
16 Feb 2026, 14:13Good day MacPhillip,
Thank you for your review.
Tumelo from our quote promotion team contacted you to discuss the Ts and Cs in detail - r1500_ts_cs.pdf.
Unfortunately, you did not qualify for the quote promotion.
We do apologise for the disappointment.
Regards,
The OUTsurance Team
Thank you for your review.
Tumelo from our quote promotion team contacted you to discuss the Ts and Cs in detail - r1500_ts_cs.pdf.
Unfortunately, you did not qualify for the quote promotion.
We do apologise for the disappointment.
Regards,
The OUTsurance Team
OUTsurance's reply16 Feb 2026, 14:13
Official
Good day MacPhillip,
Thank you for your review.
Tumelo from our quote promotion team contacted you to discuss the Ts and Cs in detail - r1500_ts_cs.pdf.
Unfortunately, you did not qualify for the quote promotion.
We do apologise for the disappointment.
Regards,
The OUTsurance Team
Thank you for your review.
Tumelo from our quote promotion team contacted you to discuss the Ts and Cs in detail - r1500_ts_cs.pdf.
Unfortunately, you did not qualify for the quote promotion.
We do apologise for the disappointment.
Regards,
The OUTsurance Team